Delete your MediRec account

For the MediRec app on iPhone and Android, and app.medirec.ca

You can delete your MediRec account at any time. There are two ways to do it.

In the app

1. Open the MediRec app and sign in.
2. Tap your picture at the top of the home screen, then Account settings.
3. Scroll to Delete your account, type DELETE in the box and tap Delete my account.
4. Confirm. Your account is deleted straight away and you are signed out.

By email

If you cannot use the app, email support@medirec.ca from the address you signed up with and ask us to delete your account. We confirm it is you, delete the account within 30 days, and reply when it is done.

What is deleted

Your login, your profile, your contact details, your uploaded documents such as licences and certificates, your notifications and the devices registered for alerts.

What is kept

If you have already worked or posted shifts through MediRec, the shift and billing records stay, because facilities and agencies need them for invoices and Canadian tax and record keeping rules. Your name and contact details are removed from those records. Nothing else about you is kept. See our Privacy Policy for more.

Only want to stop emails?

You do not need to delete your account. Use the unsubscribe link at the bottom of any MediRec email, or turn off notifications for MediRec in your phone's settings.